Refund Policy

We’re committed to providing quality service and clear communication. Because each order is custom-printed using time and materials prepared specifically for you, we do not offer refunds once printing has begun.

Please take a moment to review the following details:

Order confirmation

Before printing, we’ll confirm your sheet count and pickup details. Please double-check your files and quantities before placing your order to ensure accuracy.

Missed MEETUPs

If you miss your scheduled pickup time, please reach out promptly. We’re happy to reschedule within one week when possible—note that additional fees may apply. After one week, unclaimed prints may be discarded and will not be refunded.

Custom services and RUSH fees

Fees for expedited (RUSH) printing and custom pickup arrangements are non-refundable once printing has begun, even if the order is canceled or the pickup is missed.

Pattern Content & Printing Responsibility

We take care to print your files accurately and to scale based on the PDF provided. Please review your pattern before ordering to ensure the file is complete and properly formatted.

Sew PRINT it. provides a printing service only and is not responsible for pattern design, instructions, sizing, missing pieces, errors, or other content within the original PDF.

Our responsibility is limited to the physical printed pattern we provide and does not extend to materials, costs, or finished projects resulting from the use of the pattern.

Have questions about your file? Contact us before ordering. We’re happy to review your PDF and help identify potential printing or formatting concerns before printing begins.